Streaming Troubleshooting

If you are encountering one of the following errors during playback on the web, please click on the link for troubleshooting:

Fandor is telling me I have a Network Issue
I'm getting a "Crossdomain" error message
Subtitles are being cut off
There is a green box in the playback window

Where can I run a SpeedTest?

If you are encountering an issue not listed above or would like us to assist you in troubleshooting, we encourage you to email us at


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