Account Information and Billing

My profile

Fandor hopes to foster a community of film-lovers, so we encourage all users to engage with the films they watch and other Fandor members. Already a member and need some help logging in? Click here to reset thr...

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My privacy

Though Fandor is based on fostering community, we understand that some things need to be kept private. That's why we keep titles in your queue and watched lists viewable to only you! Want to delete films from ...

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My bill

Fandor subscriptions are automatically renewing monthly or yearly subscriptions. Both subscription plans offer a free 2-week trial for new users. Subscribers can cancel during the trial, before it converts to a...

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Help! I forgot my password.

If you have forgotten your password, you can reset it by following these steps. If you need to access Fandor on your iPad/iPhone click here. You can also find our Roku link page here and our AppleTV link page h...

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Why is there a $1.00 charge on my credit card statement?

When you subscribe to Fandor, we verify your credit card billing information by authorizing a charge of $1.00 to your account. If your credit card information is accepted, we void this $1.00 payment (i.e. the $...

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Update billing Information

To update your billing information, you will first need to log into your Fandor account. Once you are in your Fandor account, follow these steps: Click on your Fandor user name in the upper right h...

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Gift Subscriptions

Want to share the joy of Fandor? Give a gift subscription! Visit our gift subscription page here and choose from one of our three plans by selecting one of the Give Fandor buttons: $25 for 3 months, $5...

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Removing Mature Content

Want to filter out mature content from your searches? Follow these steps to completely remove mature content from your profile. Select Account Info from the drop-down menu under your name Click Edit A...

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How do I change my profile picture?

When you subscribe to Fandor, we automatically select a default profile picture for you, but you can swap this out at anytime for something that better represents you. Simply follows these steps: Log into y...

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What is the difference between installing and subscribing on the Roku?

When a channel is installed on the Roku device, Roku records this action as a $0.00 transaction. Only if and when you complete the Fandor subscription process, will you then be charged for a membership. If y...

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